Contractor Performance

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ReportsContractor Performance

Contractor Performance Dashboard

Compare network contractors against SLAs, ratings, value, scope-of-works coverage and adherence to both preventative maintenance and individual work orders.

Performance Partner Scorecard

Network summary

Active Contractors

Jobs YTD

218

Revenue YTD

$311,500

Network Avg On-time

82%

Adherence KPIs

PM Schedule Adherence

78%

Avg across all contracted recurring obligations

Work Order Adherence

84%

Avg across reactive / individual jobs

SOW Coverage

78%

Avg clauses delivered vs. contracted scope

Contractor performance

Contractor	Trade	Status	Score	Rating	On-time	Accept SLA	Complete SLA	PM Schedule	Work Orders	SOW Coverage	Revenue YTD
C CleanCorp	Cleaning	★Preferred	84	★★★★⯨ 4.7	96%	3.2h / 6h	1.4d / 2d	88% 7/8 attendances	96% 47/49 on time	78% 7/9 clauses delivered	$42,100
S SparkElec	Electrical	★Preferred	83	★★★★⯨ 4.8	94%	2.1h / 4h	2.4d / 3d	91% 21/23 attendances	95% 20/21 on time	78% 7/9 clauses delivered	$86,400
G GreenScape	Grounds	★Preferred	82	★★★★⯨ 4.5	92%	14h / 24h	3.2d / 5d	88% 7/8 attendances	92% 23/25 on time	78% 7/9 clauses delivered	$21,800
KE Kone Elevators	Lift	✓Approved	77	★★★★★ 4.4	91%	1.3h / 2h	0.9d / 1d	87% 20/23 attendances	100% 1/1 on time	78% 7/9 clauses delivered	$38,600
WF Wormald Fire	Fire Safety	★Preferred	76	★★★★⯨ 4.6	89%	5.2h / 8h	4.8d / 7d	87% 20/23 attendances	88% 7/8 on time	78% 7/9 clauses delivered	$48,200
A AquaPool	Pool	✓Approved	67	★★★★★ 4.2	82%	8.5h / 12h	3.7d / 5d	78% 18/23 attendances	100% 1/1 on time	78% 7/9 clauses delivered	$24,800
FP FastFix Plumbing	Plumbing	!Probation	43	★★★★★ 3.4	68%	3.8h / 2h	2.1d / 1d	63% 5/8 attendances	65% 11/17 on time	78% 7/9 clauses delivered	$31,200
R RoofMasters	Roofing	⛔Blocked	-18	★★★★★ 2.1	42%	22h / 12h	11d / 7d	38% 3/8 attendances	33% 1/3 on time	78% 7/9 clauses delivered	$18,400

How adherence is measured: PM Schedule = recurring attendances completed on cadence vs those due under the contracted frequency. Work Orders = reactive jobs completed within agreed SLA. SOW Coverage = scope-of-works clauses delivered or evidenced vs. those required by the signed contract.