Outlook Plugin

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v3.1

InboxOutlook Plugin

Outlook Plugin

Preview of the Resvu add-in for Microsoft Outlook. The plugin mirrors AI triage inside Outlook — allocate to a workflow, create a task, and additionally draft a reply for the manager to review and send.

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Outlook · Inbox

Leaking tap in unit 14 — third time this month

From j.smith@residents.au · To maintenance@resvu.com.au · Today · 08:14

Hi team, the kitchen tap in Unit 14 is leaking again — third time this month. Please send a plumber asap, water is pooling under the sink.

Thanks,
J. Smith

Resvu

AI triage add-in

Maintenance◈ 96%

Workflow

Maintenance Request (client-facing)

First task

Raise WO — Plumbing, Unit 14

Assignee

Maintenance Team

Due

SLA 4h

Precedent: Similar issue resolved 12 Mar by Aqua Plumbing — $340

AI draft reply

Hi J. Smith,

Thanks for reporting this — sorry it's recurring. I've raised work order WO-3401 with Aqua Plumbing (same team that resolved the last instance), and they'll be in touch to schedule attendance today.

You can track the job here: https://resvu.app/track/WO-3401

Kind regards,
Tom Walsh
Resvu Strata